London Taxi Card

  • By The Difficult Parent
  • 14 Jul, 2019

In January 2019 the way London Cabbies are paid for picking up fares using the London Taxi Card for Disabled People was changed.  This has been to the detriment of the level of service disabled people have received.

What is the London Taxi Card?

From their website https://www.londoncouncils.gov.uk/services/taxicard

Taxicard is a scheme for London residents with serious mobility impairments or who are severely sight impaired.

Freedom of Information request

This weeks blog is based of the following Freedom of Information request.  Please feel free ton explore and verify the data yourself.  https://www.whatdotheyknow.com/request/taxi_card_usage_before_and_after#incoming-1396438

How many journeys were made using a taxi card? 

How long the average wait was before a taxi was allocated? 

Information not available

How long the average wait was between allocation and arrival at the pick-up point?

How may requests were cancelled before a taxi was allocated?

How many requests were cancelled after a taxi was allocated and before pick-up? 

What were the most common 10 reasons for cancelling a trip? 

For each time period how many complaints have been received about non-availability of taxis or delays in waiting for a taxi?

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