London Taxi Card
- By The Difficult Parent
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- 14 Jul, 2019
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In January 2019 the way London Cabbies are paid for picking up fares using the London Taxi Card for Disabled People was changed. This has been to the detriment of the level of service disabled people have received.

What is the London Taxi Card?
From their website https://www.londoncouncils.gov.uk/services/taxicard
Taxicard is a scheme for London residents with serious mobility impairments or who are severely sight impaired.
Taxicard is a scheme for London residents with serious mobility impairments or who are severely sight impaired.
Freedom of Information request
This weeks blog is based of the following Freedom of Information request. Please feel free ton explore and verify the data yourself. https://www.whatdotheyknow.com/request/taxi_card_usage_before_and_after#incoming-1396438
How many journeys were made using a taxi card?

How long the average wait was before a taxi was allocated?
Information not available
How long the average wait was between allocation and arrival at the pick-up point?

How may requests were cancelled before a taxi was allocated?

How many requests were cancelled after a taxi was allocated and before pick-up?

What were the most common 10 reasons for cancelling a trip?

For each time period how many complaints have been received about non-availability of taxis or delays in waiting for a taxi?


Haringey SEND Transport are insisting that a 17 year old minibus with no air conditioning is a suitable vehicle to transport my paraplegic son in this heatwave. The appalling conditions inside the minibus inside the bus is something they knew about last summer, yet they have to date done nothing whatsoever provide a suitable minibus this year nor appropriately mitigate the temperatures inside the minibus.The conditions inside the minibus are so bad that they triggered multiple seizures during the heatwave as my son has epilepsy, which they SEND transport department know about and they also know that they are triggered by heat.It is not just son who is impacted: last year we know of one child who died on Haringey SEND Transport in the summer heatwave and another who had seizures.